PR/116968 | Head of Recovery

Head of Recovery

Main Responsibilities:

• Maximize recovery and minimize loss to the bank from the assigned portfolio of non-performing accounts.

• Handle a portfolio of non-performing/substandard accounts with the key objective of minimizing loss and maximizing recovery for the bank.

• Conduct credit reviews and ensure the credit process for performing loans is followed properly.

• Responsible for all reports related to the Business Development team.

• Develop alternative solutions to resolve issues, negotiate the best terms, and create quality credit applications submitted to the Credit Management Department.

• Conduct post-mortem reviews on impaired loans to identify the root causes of impairment, including potential weaknesses in the loan origination process and credit assessment, upon receiving an assignment on a new NPL (Non-Performing Loan).

• Manage PNPL accounts, as assigned.

• Ensure sufficient provisioning for all accounts and completeness of documents, e.g., fire insurance, asset appraisal reports, and banking agreements.

• Work closely with external lawyers to pursue and follow up on litigation cases.

• Closely follow up with customers to ensure compliance with debt restructuring terms and conditions.

• Maintain and regularly report the status of NPL accounts to the respective designated team.

• Attend training sessions and develop relevant knowledge and skills.

• Conduct credit reviews to ensure all lending customers have been properly assessed and that all risks are covered.

• Handle and complete all ad-hoc assignments from the CEO within the given timeline.

Qualifications :

• Bachelor's degree or higher in Law, Finance, Economics, or any related field.

• Minimum of 7-10 years of experience in recovery management or related fields, with at least 5 years in a leadership role.

• Excellent strategic thinking and problem-solving abilities, with the capacity to make critical decisions under pressure.

• In-depth knowledge of business continuity frameworks, industry best practices, and relevant regulatory requirements.

• Strong negotiation skill

• Good written and verbal communication with presentation in both of Thai and English.