Data Center Operations Support Engineer (Finance Industry)

Data Center Operations Support Engineer

◎　Data Center Operations, Financial Services Firm
◎　NO NIGHT SHIFT WORK!
◎　Location: Fuchu, Tokyo

EIRE Systems delivers on-site Data Center operations management services on behalf of our client, a leading financial institution.

The teams perform a mix of project-driven activities for new equipment installs and decommissioning plus BAU operations support for change requests and day-to-day support for all activities inside the data centers.

The team is comprised of a variety of nationalities operating in a Japanese + English bilingual environment.

The position works a Monday to Friday schedule (typically 11am to 8pm). Saturday shifts required on a Team rotation basis.

Applicants should have a working knowledge of the day-to-day operations procedures for management of an enterprise data center. Basic technical understanding of the various physical elements of an enterprise data center (e.g. cabling, network/server hardware, power, cooling, capacity metrics) is highly desirable.
 

Job Description:

The Data Center Support personnel will work as a member of a team to provide the following on-site services to the client:

• Install, test and maintain a wide range of IT communication infrastructures and cabling within Data Centers and Telco exchanges
• Maintain all Data Center standards, procedures, health and safety, and day to day infrastructure performance issues
• Track job tickets and agree on implementation with the Planning and Logistic specialists
• Providing daily audits and reporting about the performance level of services
• Travel to other remote data center sites for smart-hands support
• Hardware hands on support of Dell, Cisco, Arista devices
• Other related tasks that may be requested

***Applicants must presently be residing in Japan. Applicants from outside Japan need not apply and will not be contacted. 

Required Skills / Experience:

• Degree in IT-related field or 1+ years of experience working in IT related role
• Business level English and Japanese (Japanese N2 above required for non-native Japanese speakers)
• Experience or basic understanding of change management
• Robust Team Player, exposed to a multi-cultural environment
• Mature and independent with excellent communication skills
• Detail focused when completing records, tickets and supporting documentation
• Ability to lift IT equipment weighing more than 10kg

Other “Value-add” Qualifications:

• Hands-on experience with hardware platforms (i.e. Dell, HP)
• Networking certifications (CCENT, Network+)
• Linux experience
• Good level of understanding about ITIL framework
• Basic understanding of Data Center facilities
• Exposure or ability to developing and documenting operational processes
• Proficiency in handling complex IT-related projects: from writing a proposal, initiating & planning projects, to executing, monitoring/controlling projects, until and including project closure.

***Applicants must presently be residing in Japan. Applicants from outside Japan need not apply and will not be contacted.