Billing Staff at Global IT Company

Billing staff to support the local team and communicate with the global team | Work-life balance, career path, flexible working

Client Details

A global provider of network and communication solutions has been serving businesses since the 1990s, offering high-performance connectivity across key financial and commercial hubs in Europe, Asia, and North America. Its Japan office serves as a strategic base for operations in the Asia-Pacific region, playing a crucial role in delivering advanced network solutions. The company specializes in low-latency connections and high-bandwidth services, catering to enterprises and financial institutions that require reliable and high-speed infrastructure to support their operations across Asia.

Description

• Handle invoice inquiries from sales teams and customers via phone and email.
• Process and issue invoices.
• Record and adjust revenue.
• Enter customer orders.
• Resolve customer complaints and disputes.
• Manage ad hoc billing queries.
• Prepare documents and assist with external audits.

Job Offer

• Flexible working style (WFH and flex time available, almost fully remote)
• Global team

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Karisa Djohan on +81 3 6832 8605.

• Fluent in Japanese and English, including reading and writing.
• 3+ years of experience in billing or customer service.
• Proficient in Excel, Word, Access, and PowerPoint.
• Proactive, independent, and solution-oriented.
• Strong communication and teamwork skills.