PR/158731 | Senior Manager - Transaction Banking (Trade Sales / Cash Management)

JOB RESPONSIBILITIES:-

• Customer and Stakeholder Management: Build and maintain strong relationships with key customers and stakeholders by delivering high-quality service and technical support.

• Technical Support and Issue Resolution: Provide timely technical guidance, investigate and resolve complex system, hardware, and software issues, and support onsite when necessary.

• Project and Risk Management: Support and manage departmental projects to ensure timely delivery within scope and budget, and manage the risk profile by testing systems and processes.

• Collaboration and Partnership: Work in partnership with colleagues across functional departments, Regional Office, Head Office, and IT departments to implement projects and ensure regular system updates.

• Reporting and Compliance: Prepare reports on sales, technical issues, and business development activities, and ensure compliance with bank policies and industry regulations.

JOB REQUIREMENTS: -

• Degree or its equivalent from a recognized university.

• Minimum of 10 years of relevant working experience especially in transaction banking (trade sales and cash management). Deep understanding of industry trends, products, relevant laws and regulations

• Strong stakeholder management skills to collaborate with other departments

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