Client Coverage Analyst At Global Financial Firm

Our client is a leading financial firm that leverages cutting edge technology to deliver liquidity to the global markets and innovative, transparent trading solutions to clients. As a market maker, they provide deep liquidity that helps to create more efficient markets around the world. thier market structure expertise, broad diversification, and execution technology enables us to provide competitive bids and offers in over 19,000 securities at over 235 venues, exchanges, markets, and dark pools in 36 countries worldwide.

The firm’s complementary core offerings—market making, client execution services, and trading venues—give them a competitive advantage in developing and applying innovative tools that deliver efficiencies and performance across the organization.

THE ROLE
Join the Workflow Technology team, a key service to their global business.

Responsible for the first level support of the Execution Management System (EMS) and its user base.

Work as part of the Coverage team that is responsible for end-user communication, product sales and design change, troubleshooting, and resolving live trading system issues for internal and external EMS users.

Facilitate onboarding, product enhancements and testing with end-users.

Be proactive, forward thinking and use initiative while troubleshooting and diagnosing technical and trading issues in a live trading environment. Candidate will be required to see all issues through to resolution.

Innovate and propose solutions that improve workflows while utilizing existing technology features.

All ad-hoc technical issues with clients.

This position can offer large international career progression, competitive salary + benefits and a fully remote working style.

THE CANDIDATE

University degree in Computer Science, Information Technology or a related discipline is preferred, but not required.

Strong communication skills. Business Level English and Fluent Japanese required.

Excellent application and system problem-solving skills; must be detail oriented.

A self-starter able to work with minimal supervision, ability to pick up and run with tasks.

Good client management and interpersonal skills.

Practical experience in Python, UNIX, DB, or Scripting.

Confident in analysing data, practical experience in SQL strongly desired.

An Advantage But Not Required:

Knowledge of Asian equity markets, OMS’, EMS’ and order routing systems.

FIX knowledge – an advantage.

Previous dealing systems development experience desirable.

Experience in a front-office trading environment supporting both internal and external users.

Previous dealing systems development experience desirable.