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求人ID : 1527642 更新日 : 2025年03月18日
IT業界でのキャリアアップをサポートします!

SMレベル・サービス・デリバリー・マネージャー/SM Level Service Delivery Manager14m

勤務地 東京都 23区
雇用形態 正社員
給与 1400万円 ~ 1600万円

募集要項

Qualifications

  • Our client is looking for someone with ITIL and Service Delivery Management experience and experience in the Life Sciences sector to manage production support.
  • Technical skills: ITIL, Delivery Management
  • Oversee the end-to-end service delivery process to ensure high quality outcomes for clients.
  • We will introduce ITIL best practices to streamline and streamline service management.
  • Minimum 12 years of experience in service delivery management.
  • Expertise in ITIL and Delivery Management practices.
  • Coordinate with cross-functional teams to ensure timely and effective delivery of services.
  • Monitor service performance indicators and take corrective action if any issues arise.
  • Provide regular updates and reports to stakeholders on service delivery status and performance.
  • Develop and maintain strong relationships with customers to understand their needs and expectations.

Japanese: Native level Japanese (Japanese Language Proficiency Test Level N), business English required

Qualification:

  • The ideal candidate will have a strong background in ITIL and Service Delivery Management, with additional experience in Life Sciences and will manage the production support.
  • Technical Skills: ,ITIL,Delivery Management
  • Oversee the end-to-end service delivery process to ensure high-quality outcomes for clients.
  • Implement ITIL best practices to streamline service management and improve efficiency.
  • Possess a minimum of 12 years of experience in service delivery management.
  • Demonstrate expertise in ITIL and Delivery Management practices.
  • Coordinate with cross-functional teams to ensure timely and effective delivery of services.
  • Monitor service performance metrics and take corrective actions to address any issues.
  • Provide regular updates and reports to stakeholders on service delivery status and performance.
  • Develop and maintain strong relationships with clients to understand their needs and expectations.

Japanese Languages ​​: Native level japanese (JLPT N) and Business english required

応募必要条件

職務経験 10年以上
キャリアレベル 中途経験者レベル
英語レベル ビジネス会話レベル
日本語レベル ネイティブ
最終学歴 大学卒: 学士号
現在のビザ 日本での就労許可が必要です

スキル・資格

Qualifications

  • Our client is looking for someone with ITIL and Service Delivery Management experience and experience in the Life Sciences sector to manage production support.
  • Technical skills: ITIL, Delivery Management
  • Oversee the end-to-end service delivery process to ensure high quality outcomes for clients.
  • We will introduce ITIL best practices to streamline and streamline service management.
  • Minimum 12 years of experience in service delivery management.
  • Expertise in ITIL and Delivery Management practices.
  • Coordinate with cross-functional teams to ensure timely and effective delivery of services.
  • Monitor service performance indicators and take corrective action if any issues arise.
  • Provide regular updates and reports to stakeholders on service delivery status and performance.
  • Develop and maintain strong relationships with customers to understand their needs and expectations.

Japanese: Native level Japanese (Japanese Language Proficiency Test Level N), business English required

Qualification:

  • The ideal candidate will have a strong background in ITIL and Service Delivery Management, with additional experience in Life Sciences and will manage the production support.
  • Technical Skills: ,ITIL,Delivery Management
  • Oversee the end-to-end service delivery process to ensure high-quality outcomes for clients.
  • Implement ITIL best practices to streamline service management and improve efficiency.
  • Possess a minimum of 12 years of experience in service delivery management.
  • Demonstrate expertise in ITIL and Delivery Management practices.
  • Coordinate with cross-functional teams to ensure timely and effective delivery of services.
  • Monitor service performance metrics and take corrective actions to address any issues.
  • Provide regular updates and reports to stakeholders on service delivery status and performance.
  • Develop and maintain strong relationships with clients to understand their needs and expectations.

Japanese Languages ​​: Native level japanese (JLPT N) and Business english required

勤務地

  • 東京都 23区

労働条件

雇用形態 正社員
給与 1400万円 ~ 1600万円
業種 ITコンサルティング

職種

  • ICTスペシャリスト(IT・Web・通信系) > ITコンサルタント
  • 事務・秘書・カスタマーサービス > カスタマーサービス、カスタマーサクセス
  • ICTスペシャリスト(IT・Web・通信系) > テクニカルサポート