End User Support at Leading IT Company

We're seeking a dedicated End User Support specialist to offer excellent customer service and resolve technical issues. The ideal candidate is comfortable working in a customer service department and possesses a strong customer service background.

Client Details

Our client is a large organization in the IT outsourcing industry. They are recognized for their customer-centric focus and robust technological solutions.

Description

• Provide excellent customer service to end users.
• Resolve technical issues related to the company's products and services.
• Collaborate with the customer service team to enhance service delivery.
• Document and report customer feedback to the relevant teams.
• Contribute to team effort by achieving related results as needed.

Job Offer

• Opportunity to work in a large organization in the heart of Tokyo
• Work culture that values teamwork and innovation.
• The chance to be part of a dynamic and growing industry.

We invite talented and dedicated individuals seeking to make a difference in the industry to apply.

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Davide Capretta at +81 3 6832 8675.

A successful End User Support should have:

• A strong background in a customer service environment.
• Excellent problem-solving skills.
• High business Japanese (both written and spoken)
• High business English (both written and spoken)
• Able to start working soon