CRM Manager

This position's mission is to enhance brand image and awareness by planning and executing various events (pop-ups, high jewelry events, VIP tours) and maximizing sales and profit as well as developing VIP treatments based on CRM data and HQ strategy.

Client Details

Our client is a luxury jewelry brand, part of one of the largest and renowned retail groups in the world. They are a modest brand that are looking to build their presence in Japan.

Description

• Plan and implement high jewelry events and POP UP in line with the Maison's strategy, working closely with HQ and other cross-functional teams.
• Coordinate VIC tours in cross-functional coordination with HQ and other cross functional teams.
• Plan and execute boutique activation programs to accelerate traffic and sales turnover.
• Plan and execute CRM programs to upgrading existing customers.

Job Offer

• International work environment.
• Chance to join one of the largest fashion groups.
• Career progression within fashion group brands.
• Hybrid work available.
• Flextime available.

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Matthew Li.

• University graduate or equivalent.
• Experience in brand Event & Marketing.
• Experience in luxury and/or jewelry preferred.
• Basic understanding and knowledge of database marketing and CRM programs.