PR/158562 | Customer Service Executive

Our client is well established Belgium MNC Company in value-added logistics and high-tech services.
 

Location: Medini

 Job Description:

• Strong in operations and customer service related industry

• Handling day-to-day operations independently

• Data creation and entries

• Prepare transport documentations bookings with shipping line and B/L documentations

• Generating, submission and booking bagging orders for manipulation

• Manage customer and vendor complaints

• Daily interactions with customers and vendors on shipment status

• Oversee and manage the invoicing process, ensuring accuracy and timeliness in billing.

• Coordinate with finance and other relevant departments to streamline invoicing activities.

 Job requirements

• GCE 'O' level and/or Diploma in relevant discipline

• Min. 3 years of relevant experience in Third-party logistics (3PL) / Freight Forwarding / Logistics industry

• Proven knowledge of ocean freight shipment documentation & processes (MSDS, DGD, B/L) and legislation (DOT CFR 49, IMDG, FMC, INCOTERMS)

• Customer focused and a great team player who is able to work independently

• Experience in inventory management with strong administrative skills

• Knowledge in SAP order processing and proficient in Microsoft Office

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