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求人ID : 1521552 更新日 : 2025年02月11日

PR/158543 | Customer Support Executive, Japanese Speaker

勤務地 マレーシア, Kedah
雇用形態 正社員
給与 経験考慮の上、応相談

募集要項

Company and Job Overview
A well established Japanese based specializes in providing advanced vacuum equipment and components used in various industries such as semiconductors, electronic devices, automotive parts, refrigeration, and industrial parts is seeking a Japanese Speaking Customer Support Admin Executive. The primary role of this position is to provide administrative support for the new Customer Support Center. This includes assisting the department in achieving its overall goals and objectives, managing daily operations, monitoring project and job progress, and advising management on the status.
 
Job Responsibilities:
  • Handle sales inquiries, prepare quotations, and respond to RFQs to secure orders.
  • Liaise with customers and suppliers locally and overseas, preparing and issuing sales and purchase documentation (Sales Order, Delivery Order, Proforma Invoice, etc.).
  • Monitor order progress and coordinate shipment arrangements from start to finish, ensuring timely delivery.
  • Maintain customer profiles, job files, and the ERP system, while following up on payments when required.
  • Perform general administrative duties, support the engineering team, and assist with travel arrangements.
  • Analyze customer support division results, provide forecasts, and report to superiors, while developing work instructions.
  • Build and maintain business relationships, arrange appointments, and support the launch of the new Customer Support Center by establishing rules and managing engineers' schedules.
Job Requirements:
  • Possess a degree in Business Administration, Sales, or a related field.
  • At least 2 years of similar working experience in the related field.
  • Proficiency in Japanese.
  • Knowledge of Marketing, Engineering, or Logistics is an added advantage.
  • Proficient in MS Excel and MS Word.
  • Excellent interpersonal and communication skills.
  • Independent, proactive, and capable of taking on new challenges.
 

応募必要条件

職務経験 3年以上
キャリアレベル 中途経験者レベル
英語レベル ビジネス会話レベル
日本語レベル ビジネス会話レベル
最終学歴 短大卒: 準学士号
現在のビザ 日本での就労許可は必要ありません

勤務地

  • マレーシア, Kedah

労働条件

雇用形態 正社員
給与 経験考慮の上、応相談
業種 その他(メーカー)

職種

  • その他 > その他