PR/116625 | Customer Relation (JLPTN1)

Job Title:                    Customer Relation (JLPTN1)

Business Type:           Hospitality and Tourism

Location:                    Bangkok, Thailand

Job Type:                    Full-Time, Monday – Friday (7AM – 4PM)

Responsibilities:

• Responsible for responding emails and phone calls for Japanese owners of the foreign timeshare resorts. 

• Manage reservations and information of resorts, hotels, etc.

• Manage annual management fee payments and loan account information. 

• Handle ownership information and points management. 

Qualifications:

• Language:

  • English: Business Level 

  • Japanese: minimum JLPTN1

• Team spirit and strong commitment to customer satisfaction.

• An ability to provide cheerful and pleasant service. 

• Minimum 3 years of experience in Hospitality, Tourism, Customer Service or related field.   

Working Conditions:

• Working Hour: 7:00AM - 4:00PM

• Days-off: Full two-day weekends (regularly on Saturday and Sunday). Special leave according to the company calendar.

• Leaves / Holidays: 10 days annual leave + 1 day Birthday leave

• Salary: Base 50K + Housing allowance 10K 

• Benefits: Salary Increasement, Annual Bonus, Health Check-up, Health Insurance, Social Security, Provident Fund