PR/114445 | Senior Sales Associate - Luxury retail

Responsibilities

• Ensure a professional personality exceptional customer experience in the boutique for sales, customer service (including repairs), and all visitors.

• Handle sales processes for walk-in and phone/email customers.

• Actively seek new sales opportunities and foster client relationships.

• Assist in marketing events and promotions.

• Assist with daily stock inventory.

• Possess thorough product knowledge, including prices and discounts, and capable of explaining estimates and repair details.

• Actively participate in collecting Customer Relationship Management data.

• Provide support for after-sales service by receiving and documenting repair watches from customers.

• Coordinate with the Customer Service Department to handle customers' repair watches appropriately.

• Maintain boutique stock levels according to management directives.

• Remain vigilant and report any discrepancies to management.

• Ensure proper documentation of goods received and dispatched.

• Undertake additional tasks as assigned to support operations.

Qualifications

• Bachelor's degree in any field

• Excellent communication in Thai and English.

• Strong customer service skills and a passion for delivering exceptional service

• Experienced in luxury sales or a similar field

• Pleasant personality and well-groomed appearance