PR/158481 | Analyst Officer

COMPANY & JOB OVERVIEW:

This bank, established in Malaysia in 2010, offers a comprehensive range of financial services including corporate finance, trade finance, forex and derivatives, cash management, and Islamic finance. It supports economic and trade exchanges between Malaysia and Japan, leveraging a global network to facilitate cross-border business growth. The bank is committed to providing tailored financial solutions to meet diverse client needs.

• Provide technical support and troubleshooting for users on all application systems.

• Collaborate with project stakeholders to design and propose IT solutions for business needs.

• Manage IT projects through the full System Development Life Cycle (SDLC), ensuring timely completion according to project schedules.

• Conduct user requirements and system feasibility studies.

• Develop and review technical support documents and other SDLC-related documentation.

• Troubleshoot and resolve technical issues, driving defect resolution with technical stakeholders.

• Ensure the stability, security, and reliability of technical deliveries, including reviewing penetration test results and working with vendors to mitigate risks.

• Manage and support Business Continuity Planning (BCP) and Disaster Recovery Planning (DRP) activities.

• Collaborate with the PayNet SIT and UAT teams to perform testing.

• Assist with internal and authority reporting as needed

• The candidate should have at least a professional certificate, diploma, or degree in Computer Science, Information Technology, or a related field.

• A minimum of 3 years of experience in software development, support, or IT project management is required.

• Must possess excellent analytical, troubleshooting, and problem-solving skills.

• Strong interpersonal skills and the ability to interact with users at all levels are essential.

• Should be capable of working independently with minimal supervision