Client Engagement Coordinator

This position involves building strong relationships with VICs and coordinating CRM data. The Client Engagement Coordinator will be the primary contact for clients, fostering long-term relationships and working closely with other team members to ensure customer satisfaction.

Client Details

Our client is a European organization in the luxury retail industry. Recognized for its commitment to quality and customer satisfaction, the company has a strong presence in the market and is known for its innovative approach to business.

Description

• Establish a strong relationship with VIC by communicating with them.
• Promote brand loyalty; support boutique manager in developing relations with VIC.
• Data collection/ analysis and deliver them to boutiques before events.
• Sales analyses coordination with other departments, feedback and propose of new ideas of actions to increase sales and customers, VIP clients.
• Relationship and Collaboration with other companies to make new VICs.

Job Offer

• A strong company culture that encourages personal growth and teamwork.
• Opportunity to work in the exciting luxury retail industry.
• Chance to use English at work.
• International environment.

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Matthew Li.

• Retail experience, VIC treatment experience preferably in luxury industry.
• Client coordination or relevant working experience in marketing and/or sales activities to VIC in the retail industry.
• Good experience for customer hospitality and treatments.
• Good knowledge of Retail business with strong analysis skills.
• Language: English for HQ communication.