Looking for Ex-Cabin Crew - Customer Support - 4M JPY

-Provide customer support to our exisitng customers [internationally & in Japan]

-Communicate internally to solve the issue in a timely manner

Client Details

Multinational Travel Company

Description

• Ensuring Legal Compliance
• Handle customer complaints and provide appropriate solutions and alternatives within the SLA.
• Follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take extra mile to engage to customers

Job Offer

• Training to ensure your success
• Promising career progression
• Opportunity to transfer to another department
• Diverse environment
• Competitive salary package
• Work anywhere in the world for 30 days on top of your paid leaves
• International relocation is possible

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Michelle Rosette on +813 6832 8698.

• Has BA Degree and minimum of 12 months internship in any industry
• Native level in Japanese and Fluent in English
• Amenable to work in Tokyo 23 wards or Yokohama Minato Mirai