PR/094195 | Delivery Lead

Company and job overview
Our client is part of a 300-strong global delivery network, supporting around the globe. 
 

Job Responsibilities

• Technical leadership and management for all aspects of the software lifecycle, including software engineering, support, and operation using Java, PHP, JavaScript, HTML, C++, C, C#, Web Services, AJAX, relational databases, and/or related technologies.
• Define SLA in relation to contract services, ensuring the SLAs are achieved, service quality & client expectations are met or exceeded.
• Effectively monitor, control, and support service delivery, ensuring systems, methodologies, and procedures are followed.
• Build and maintain client relationships both internally and externally.
• Attend client service review meetings covering performance, service improvements, quality & processes.
• To ensure that systems, processes & methodologies as specified are followed.
• To ensure effective monitoring, control & support of service delivery.

Job Requirements

• B.S. or higher degree in Computer Science or Information Technology (IT).
• 10+ years of experience in software development and project management.
• Significant previous experience and proven track record of managing the delivery of IT Projects.
• Excellent knowledge of systems, software, technologies & suppliers to support business needs.
• Strong experience in project management, software development process, and software engineering methodology such as RUP, iterative development, and Agile/SCRUM.
• Innovative thinker – able to turn customer requirements into workable solutions.
• Excellent time management skills.
• Solid leadership skills are essential, able to communicate ideas to technical staff, business users, and the board of management with equal clarity.
• Good Japanese and English speaking skills.