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求人ID : 1512171 更新日 : 2024年12月24日

PR/157660 | Retail Operations Manager / Area Manager

勤務地 マレーシア, Selangor
雇用形態 正社員
給与 経験考慮の上、応相談

募集要項

A Food & Beverage (Health Food) company in Malaysia is looking for a Retail Operations Manager to manage the day-to-day operations of all retail outlets. 

 

Main Responsibilities of the Retail Operations Manager role:

  • Ensure high level of customer service and efficiency of the daily operations of retail stores.

  • Lead and coach staff towards achieving the sales goals and service standards through training.

  • Ensure the store SOPs are always executed on the sales floor.

  • Ensure the sales team are well informed about promotional initiatives and execute these initiatives.

  • Compile and analyse sales results, retail KPIs and competitor’s activities on a regular basis. 

  • Participate in sales team recruitment and ensure sufficient manpower for all retail stores. 

  • Optimize duty rosters to ensure full floor coverage, maximising sales and saving expenses.

  • Handle customers’ complaints, returns, and after sales service escalated from retail stores.   

  • Take charge/participate in roadshow and other marketing activities to promote the brand.


Key Requirements:

  • At least 5 years of retail experience in a senior position.

  • Strong sense of urgency, proactive, highly energetic and results driven.

  • Keen on people development and has the ability to drive sales performance.

  • Willing to travel within Malaysia for regular store visits.

  • Sales and customer oriented.


Benefits:

  • Basic + Commission + Allowances

  • Car and Housing Subsidy 

  • Performance Bonus and Yearly Bonus

  • Free parking

  • Provide accommodation or Housing allowances (for cross-state candidates)

  • Opportunities for Promotion

応募必要条件

職務経験 3年以上
キャリアレベル 中途経験者レベル
英語レベル ビジネス会話レベル
日本語レベル ビジネス会話レベル
最終学歴 短大卒: 準学士号
現在のビザ 日本での就労許可は必要ありません

勤務地

  • マレーシア, Selangor

労働条件

雇用形態 正社員
給与 経験考慮の上、応相談
業種 小売

職種

  • その他 > その他