PR/116131 | IT Support

Job Title: IT Support Specialist

Location: Bangkok, Thailand

Job Responsibilities:

• Provide phone, email, and remote support for ERP and financial application software.

• Troubleshoot daily issues and create support logs.

• Coordinate with software owners and keep customers updated on issue resolutions.

• Assist in the implementation and maintenance of IT systems.

• Ensure the smooth operation of IT services and infrastructure.

• Provide technical support and training to end-users.

Qualifications:

• Thai nationality.

• Bachelor’s degree in AIS/MIS, Computer Science, Industrial Engineering, or related fields.

• At least 2-3 years of experience in supporting or implementing ERP software.

• Service-minded with a good attitude and self-motivation.

• Strong emotional intelligence, flexibility, and fast learning abilities.

• Excellent verbal and written communication skills.

Specialization: Information & Communication Technology