PR/094344 | Infrastructure Operations Specialist

Key Requirements:

• A minimum of 3 years of experience in operations or project management within the ICT sector.

• Strong technical troubleshooting abilities for well-known hardware and software, including routers, switches, firewalls, wireless devices, servers, PCs, mobile devices, Office applications, and PDF tools.

• Proven experience in incident management and familiarity with system administration tasks, along with proficiency in operating systems.

• Intermediate knowledge of IT infrastructure, including networking technologies, is beneficial: ITILv4, AWS, Azure, Cisco, HP, Dell, Fortinet, Palo Alto, SolarWinds.

Education:

• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related.

Experience:

• Should be skilled at multitasking, with the ability to make swift decisions and take prompt action.

• Experience supporting technologies that enable daily infrastructure operations is required.

• Must be able to work collaboratively with project and operations teams, bringing a positive attitude, technical expertise, creativity, and the ability to work both in a fast-paced environment and independently.

• Ability to effectively manage and collaborate with outsourcing vendors.