PR/158235 | Research and Development (R&D) Manager (Flexible Working)

A retail company in Malaysia is looking for a Research and Development (R&D) Manager, with experience in R&D, innovation, or product management roles. This role has flexible working arrangements in which you can arrange your own working location and time.

‍Innovation Leadership:

• Lead research and development initiatives to enhance our offerings.

• Identify and implement cutting-edge technologies to improve customer experiences.

• Develop and refine laundry wash programs and service enhancements.

Process Optimization:

• Analyze operational processes to improve efficiency and value for money.

• Enhance customer experience by optimizing UI/UX on our technology platforms.

• Implement innovative solutions that provide quality with lasting success.

Software Development Collaboration:

• Prioritize and guide software development features in alignment with business goals.

• Collaborate with development teams to ensure timely delivery of projects.

• Troubleshoot and address customer feedback related to our loyalty app and e-commerce web app.

Equipment Testing and Evaluation:

• Test and evaluate new machinery for durability, performance, and customer satisfaction.

• Provide detailed insights and recommendations based on testing outcomes.

• Work alongside the owner to explore new machines and technological advancements.

• Bachelor's degree in Engineering, Business, Computer Science, or related fields.

• Proven experience in R&D, innovation, or product management roles.

• Strong problem-solving skills with a resilient mindset.

• Commitment to personal growth and continuous learning.

• Results-driven with a track record of achieving goals.

• Excellent communication and interpersonal skills.

• Ability to manage multiple projects and adapt to changing priorities.

• Open to candidates from various industries with transferable skills.

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