Lead IT Engineer

【求人No NJB2263351】
【Primary Function】
The incumbent is directly responsible on support and Business As Usual （BAU） of IT Workplace and Infrastructure （IWPS） functions for Japan entity.
This includes providing daily IT support creating plans and implementing system solutions required at a Business Unit level participating in the implementation of the IT solution establishing strategies to support Japan business goals and implementing various business and infrastructure IT service components in line with regional and global IT roadmap. This incorporates the following functions:
・ This position will play a critical role as a member of IT and working with the business to align IT efforts to business objectives.
・ The incumbent will require to interface with executive level internal and external service providers to ensure that appropriate solutions are developed and provided for the business.
・ There will also be a key role in collaborating with suppliers and vendors to establish services and service level agreements and initiating the negotiation of contracts.
・ The incumbent will require extensive knowledge of Microsoft 365 suite to provide ongoing training and upskilling to the organization on Microsoft tools like Teams SharePoint Online OneNote and Planner.

Education Experience:
・Bachelor’s degree in an appropriate discipline （preferably Computer Sciences MIS or Information System） with at least 3 years of IT infrastructure/End user support experience. CPG Industry is a plus but not a must.
・Significant computer literacy including understanding of information services related technologies and ITIL lifecycle.
・Possess broad knowledge of business principles and must be able to apply them to technological solutions and business situations.
・Strong leadership skills and ownership mindset to be able to manage multiple projects and tasks concurrently and ensure the result delivered on time and on budget.
・Solid interpersonal skills communication skills problem solving planning analytical skills and project management skills.
・Able to communicate effectively in Japanese English （both oral and written） and other languages will be an advantage.

・English:Business

Base Technical Skill:
・ Windows 10 11 OS
・VMWare and Server Infrastructure
・ Microsoft 365 suite
・ Hybrid Backup Recovery and EDR Technologies
・ Networking （LAN Wireless SDWAN）
・ Microsoft Enterprise and collaboration tools such as Teams SharePoint Online
・ Android OS based Scan Gun Technology
・ Microsoft Teams Meeting Room Solution

Desirable:
・Cisco CCNA and corresponding Microsoft Client Server certificates.
・Experience on Microsoft Intune and Service Now logging system.
・Possess past work experience in both office and manufacturing environment
・Service oriented attitude and act within IT policy principle.