PR/114443 | Boutique Assistant/ Executive (Luxury Retail)

·  Ensure a professional appearance exceptional customer experience in the boutique for sales, customer service (including repairs), and all visitors.

·  Handle sales processes for walk-in and phone/email customers.

·  Actively seek new sales opportunities and foster client relationships.

·  Assist in marketing events and promotions.

·  Assist with daily stock inventory.

·  Possess thorough product knowledge, including prices and discounts, and capable of explaining estimates and repair details.

·  Actively participate in collecting Customer Relationship Management data.

·  Provide support for after-sales service by receiving and documenting repair watches from customers.

·  Coordinate with the Customer Service Department to handle customers' repair watches appropriately.

·  Maintain boutique stock levels according to management directives.

·  Remain vigilant and report any discrepancies to management.

·  Ensure proper documentation of goods received and dispatched.

·  Undertake additional tasks as assigned to support operations.