Account Manager [E-Commerce SaaS]

Company Profile

• An e-commerce acceleration platform is expanding in Japan and across Asia and now looking for an Account Manager, as employee #3 in Japan, reporting directly to the Head of APAC.

The Role

• As the Account Manager you will be developing relationships with the largest E-Commerce platforms and most reputable brands
• Primarily your role will be to work with prospective customers throughout the sales cycle to perform demos, uncover business problems and match them the solution and customer onboarding (no sales quota)
• Lead post-sales and account management ie educating users on the latest SaaS platform features and building internal processes and workflows
• Become an expert on the platform and act as a subject matter expert at webinars and events

Your Skills

• 2+ years experience in a Retail Media platform ie Amazon, Rakuten, Criteo etc.
• Knowledge and hands-on experience with digital advertising
• Ability to engage and manage customer relationships, preferably as an Account Manager, Pre-sales, Consulting or Customer Success
• Great interpersonal skills, team player and customer service-focused attitude
• Ability to work in an ambiguous, fast-paced, start-up-like environment
• Japanese (Native) / English (Business level)

Location

Tokyo

Salary

7 - 8 million yen

Selling points

• Global market leader in its segment, experienced over 900% YoY growth!
• Highly competitive solution, continuously capturing business from competitors
• Flat organization, join as an early member of its APAC business
• Highly flexible; fully remote, subject to meeting customers/events

Reference Number: 06940-0013080326

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