Digital Marketing CRM

• Manage loyalty programs and promotion activities based on the market activation plan to drive traffic, conversion, and customer loyalty.

Key Responsibilities:

• Implement market activation plans to enhance brand awareness and achieve business objectives.
• Execute CRM/Promotion activities in alignment with global guidelines, integrating online and offline efforts.
• Strengthen consumer loyalty and ensure data accuracy through cleansing activities.
• Monitor and report on CRM/Promotion performance, providing feedback to the Marketing Director.
• Manage relationships with outsourced agencies handling customer records.
• Ensure compliance with local regulations and provide necessary training to store staff.
• Serve as the main contact for CRM/Promotion-related queries.

Candidate Requirements:

• 3+ years of experience in fashion/retail or 2+ years in a CRM/Promotions role within Consumer Goods.
• Experience with loyalty programs and promotions.
• Strong communication, organizational, and relationship-building skills.
• Ability to manage multiple stakeholders.
• Business proficiency in the local language and basic English skills for non-English markets.