ServiceNow Developer / SME

【仕事内容]
・Able to convey the Capabilities of ServiceNow / Call out feature feasibility for architecture / Design discussions etc
・Hands on experience in Core ITSM modules, ITOM modules
・Should have good understanding of REST API and web services.
・Responsible for developing/administering technical solutions on the ServiceNow tool platform to satisfy the business needs of the IT department and beyond.
・Good practice web programming techniques to configure robust solutions utilizing the ServiceNow platform while making informed recommendations to process users.
・Applies innovative technology to business processes in order to develop new solutions and troubleshoot issues
・Consults with Process and Business Leaders to develop appropriate technical solutions in ServiceNow
・Follows up on outstanding development needs and provides timely status reports to the project manager
・Advises on options, risk and impacts on business/ITIL processes
・Communicates technical problems and solutions to both technical and non-technical audiences  

6+ years’ experience in administration/implementation/configuration of ServiceNow ITSM and ITOM modules.

・Knowledge of web based development languages; specifically JavaScript, Ajax, HTML, CSS
・Strong customer service and excellent verbal/written communication
・Excellent attention to details, ability to multitask, and effective time management skills
・Understand full application lifecycle
・ITIL/ServiceNow certified, ServiceNow CIS-ITSM, CIS-ITOM
・Past work experience of ServiceNow Implementation of ITSM, ITOM.