IT Solution Delivery Manager/Flexible work arrangements

Job Purpose

This job is responsible for the successful delivery of solutions for clients.
Assurant’s strength is tailor-made solutions, and this job is to lead the delivery of such tailor-made solutions from the technical perspective.

Primary Job Accountabilities/Responsibilities

• Face with clients and gather technical requirements for a new solution, manage project schedule, update the status on development/ implementation and discuss issues if there is any, conduct UAT with clients and successfully launch new solutions.
• Design solutions based on client’s needs and manage solution delivery working closely with the development teams in the US on the requirements gathering, solution design, integration testing and UAT.
• Engage and leverage various relevant teams/ colleagues within and outside of IT for successful delivery.
• Contribute to the team’s efforts as Implementation team under Japan IT as well as broader IT organization and Japan team

Basic Qualifications Required - Experience, Skills, and Knowledge

• Bachelor’s Degree in IT, science, business or related discipline
• At minimum 8 years of experience in IT, specifically delivering new solutions to clients
• Experience working with/ at telecom carriers for more than 5 years in the field of Business Development/ Sales, solutions engineering, pre-sales, IT consulting, technical marketing, etc. --- this is not an absolute must but very strongly preferred
• Ability to lead technical communication with clients
• Strong analytical and problem-solving capabilities
• Excellent verbal and written communication skills both in Japanese and English as well as interpersonal skills
• Team player yet strong sense of responsibility and ownership
• Proactive, willing to learn and ask questions, and self-starter
• Flexible and capable of handling multiple projects/ assignments concurrently
• Excellent organizational, planning, and prioritization skills

Preferred Experience, Skills, and Knowledge

• Experience working in a fast-paced high pressured organization
• Experience working in a matrix organization
• Able to deal/ cope with or enjoy volatility, uncertainty, complexity, and ambiguity