【Fast Growing Medical Startup】　Field Application Specialist

Join Our Team at MedHub-AI!

MedHub-AI, a fast-growing start-up revolutionizing heart care with the power of AI, is seeking passionate individuals ready to make a meaningful impact! To learn more about us, visit MedHub-AI.com.

Responsibilities:

• Oversee the product's transition from the development phase to the implementation and customer training phase.
• Conduct customer training after installation.
• Act as the primary liaison for clients in Cath labs, providing comprehensive support.
• Communicate client feedback to R&D and management teams.
• Facilitate the implementation of new and upgraded products at client sites.
• Document and follow up on user-reported issues, ensuring effective internal support and implementation of corrective measures.
• Validate clinical use cases and perform usability testing.

Qualifications:

• Pursuing a degree in fields like Biology, Medicine, Biomedical Engineering, Computer Science, Software Engineering, X-ray Technology, or a related field.
• Proficient in Japanese and English.
• A keen learner with a desire to understand various aspects of the company.
• Highly motivated, with excellent problem-solving skills.
• Strong interpersonal skills.

Requirements:

• Available to work from 8:00 AM - 3:00 PM 5 days a week (Full-time job).
• Comfortable working in a clinical environment, specifically a Cath Lab.
• Strong computer literacy and technical skills.
• Exceptional attention to detail.
• Quick-thinking, proactive problem solver with a positive attitude.
• Previous experience in a similar role is beneficial.