Saas Product Division / Server Side Engineer

【ABOUT THE COMPANY】
The company provides solutions that connect people and people and people and things in real time using AI.
[Main products]
■ The company's service is a chat support tool for contact centers (call centers).
A tool that allows customers to interact with customers by text at call centers that previously had only been handled by telephone. Inquiries to companies can be centrally managed from any interface, such as websites, LINE, and Facebook.
In addition, automatic response (chat bot) by linking FAQ system and artificial intelligence (AI), and individual correspondence by linking CRM system are also possible.

An internal chat tool that facilitates communication within the company.
It has secure communication between employees and knowledge sharing in the company, and can seamlessly link with the service. Also used in major contact centers!

It is a chat communication SDK with stability and security that can withstand tens of thousands of simultaneous connections. It has high customizability.
[The atmosphere of the company]
・ Everyone has an original background and works while utilizing their experiences.
・ A free and open environment where you can freely discuss your ideas and immediately adopt good ideas.
・ They have members who work and associate with customers and sincerely deal with customers.
-Multinational engineers are passionate about development.

【JOB DESCRIPTION】

【Responsibilities】
The company is developing in-house AI-based chat support system.
They are looking for a server-side engineer to strengthen their development system for further scaling of the service.
・Design, implementation, and maintenance of server-side Web Application service specifications and function development
・Design and development of databases, and operations related to various data processing
・Development and operation of batch systems


Node.js, React, AWS EC2, mongoDB, Asterisk, AWS Lambda
Other tools: bitbucket, Slack, Backlog

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【WELFARE】

・ Commuting allowance: Up to 30,000 yen/month
・ Club system (with company assistance)
・ Certification acquisition support system
・ Friday-end Friday internal exchange meeting (eg sushi party),
・ You can select your desired PC according to your business needs, and a monitor is provided.

【Required】
・3+ years of experience developing in a server-side language (e.g. Node.js)
・Experience developing systems using RDB or MongoDB

【Preferred】
・System development using AWS
・Experience in server operation/configuration
・Performance optimization/improvement
・Test automation
・Documentation skills (e.g., sharing deliverables internally and externally)
・Regardless of nationality *Communication level in Japanese
　(N2 or above *Level of ability to read and understand Japanese emails and documents, including regular Kanji, and communicate clearly in conversation)

【Ideal Applicants】
・Able to act proactively and work proactively to solve problems for the company's growth
・Always strive for self-improvement, positive effort, and self-discipline