Technical Account Manager [Insurtech]

Company Profile

Insurtech firm, specialising in providing powerful data to large insurers is now due to increased customer demands hiring for a new position in Japan for a Technical Account Manager.

The Role

The candidate will be in charge of the Technical Account Management of customer projects and will
work in coordination with the sales team to collect the business requirements needed to define
the target solution blueprint of initiatives.

Solution Design

• Collection of customer business requirements
• Supporting translation of business requirements into functional requirements
• oPreparation of technical documentation

Technical Client Relationship Management

• Be ready to provide prompt support and technical clarifications to customers
• Take part in Development, Test and UAT activities
• Take part in product and service configuration

Issue Management

• Support KPI/SLA monitoring
• Executive and Technical reporting on Service Levels

Your Skills

• Japanese (native level) / English (business level proficiency)
• 5+ Years' experience working on Digital Transformation projects
• Experience with Agile Software Development methodology
• Ability to work in English, interacting with an international environment
• Knowledge of SQL, Linux, and Web Services
• Preferably some working experience with ELK Stack for Big Data Analysis

Location

Tokyo 23 wards

Salary

8M - 12M JPY

Selling Points

• This is a newly created position for Japan; you'll be the 'technical' representative locally
• Working closely with teams in Europe and Asia leadership team
• Flexible work environment, with remote options

Reference Number: 06940-0012992096

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