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勤務地 | 東京都 23区, 江東区 |
雇用形態 | 契約 |
給与 | 350万円 ~ 450万円 |
BiOS is looking for experienced data center on-site engineers to join international support team servicing a global provider in Tokyo. Fast Moving environment where you will be expected to undertake key aspects of maintenance and deployment work on datacenter services and projects.
Remote-hand service:
• Request Management – process, coordinate and support tickets as per agreed service levels for both client’s and end user’s scheduled and unscheduled support request.
• Communicate and interface with client, end users and other internal and external groups representing the designated operation site.
• Install, move, add, and change server and other hardware in data center according to requests.
- Hardware: e.g. troubleshooting of hardware, labeling, trend analysis, break/fix, smart hands.
- Network connectivity support: e.g. voice, network, circuit and including cable management
- Deployment support: e.g. supervision & installation of construction work, cabling, power, rack/un-rack, server kitting
• Asset and Capacity Management - Asset including stocks management: e.g. spare parts, cable, kits, inventory/gap analysis report
- Site logistics support: e.g. receiving, storing, shipping and disposal of equipment.
• Attending meetings required by operation.
• Comply and enforce internal policies, processes and standards.
• Create, maintain updates and publish process & procedural documents.
• Conduct necessary training of new staff.
• Escort customers/vendors
Work hours:
AM Shift: 09:00-17:30 (1hr break)
PM Shift: 13:00-21:30 (1hr break)
Night Shift (Respond on days when tasks are available): 22:00-06:30 (1hr break)
職務経験 | 1年以上 |
キャリアレベル | 中途経験者レベル |
英語レベル | ビジネス会話レベル |
日本語レベル | 流暢 |
最終学歴 | 高等学校卒 |
現在のビザ | 日本での就労許可が必要です |
• 1+ years troubleshooting Server/ Network hardware
• 1+ years’ experience working for a data center or equivalent.
• Self-motivated, flexible, enthusiastic, good communication skills (written and verbal)
• Willing to learn and undertake further training and qualifications where required.
• Can work well both as an individual and as part of a team.
• Comfortable in a hands-on role.
• Must flexible with shifting work schedule as needed.
• Ability to work in a fast paced environment.
• Willing to take direction and follow well defined processes and procedures.
Bonus Points
• Detail-oriented with excellent organizational skills.
• Work IDF/MDF, Telco, Fiber infrastructure (testing with tester, Power meter, Cabling/routing).
• Japanese: fluent Level (JLPT N1 or, native level)
• English: Business Level
For candidates with no experience:
• No IT experience is required as long as the candidate is bilingual
• Strong interest in IT and technology
• Willingness to learn and take on new challenges
• Excellent communication and teamwork skills
• Must be flexible with shifting work schedule as needed.
雇用形態 | 契約 |
給与 | 350万円 ~ 450万円 |
業種 | SIer・システムインテグレーター |