Digital Service Technician

【JOB RESPONSIBILITIES】

• Support Deployment and Installation of digital systems

• Digital systems Project Updates and Reporting

• Digital system Project Documentation Preparation and Control

• Technical support regarding reported incidents and problems

• Train Operations supervisors and subcontractors on incident maintenance

• Support for system reliability and improvement

• On-site maintenance

• Support preparation of Operations teams

• Support Troubleshooting of digital systems

• Supervision of system performance, quality of service and respect of SLAs

• Work with Sales and Marketing teams

【REQUIREMENTS】

Mandatory:

• 1-2 years experience in IT Operation management including digital systems technology

• Excellent analytical and problem-solving skills

• Good communication skills

• Capable to manage critical systems and tight deadlines

• Autonomous, motivated, proactive & independent; anticipates problems and works effectively within teams

• Field operation experience with installations and maintenance of electronic and IT systems

• Full Japanese proficiency, and written & verbal communication skills in English is a must

Desirable:

• Master / Bachelor in Electrical or Computer Engineering, Computer Science, IT or related

• Digital Signage Technologies

• Proficiency in Linux operating systems

• Rigorous and meticulous