Account Manager - Pharmaceutical/Healthcare Domain

• Partnering with clients and their agencies with an understanding of client’s objective and strategy for requirement gathering and scoping on deliverables and delivery timeline, while ensuring they’re kept updated.
• Collaborating closely with offshore project managers, ensuring that team understands the requirements, proposes effective approaches / alternatives as valid, executes top-line Quality Assurance (QA) on all assets, being on track of quality and schedule.
• Facilitating project planning, milestone tracking, status updates, and change tracks from the initial kick-off of the meeting until successful project closure as a means to support.
• Understands underlying content strategy and technology in order to ensure they help find the best solutions to meet customer and business needs.
• Execute top-line Quality Assurance(QA) on all assets after production QA and supports project owner acceptance review.
• Upholds client standards adherence from all project stakeholders
• Accountable for meeting content quality and timelines expectations of all assigned digital projects in line with business requirements and client standards
• Guide brands for their understanding of Way-of-Working with Indegene’s service center, project forecast / budget planning, and use of tools for project management.
• Support our Medical project team working on Japanese medical projects by bridging their communications
• Manages or ensures proper escalation of project-related risks and issues Tracks project progress and status in project management tool and reports to Project Owners and Account Leads
• Act as a central point of contact end-to-end for all digital content projects

• Experience in Digital Marketing/content production
• Excellent client-facing and presentation skills are a MUST
• Resourceful, tenacious, and capable of being calm and decisive under pressure
• A good facilitator with a consultative mindset
• Ability to work on your own and in a team
• Experience in collaborating with cross-functional internal teams located at multiple geographies on day-to-day tasks
• Strong MSOffice skills and good presentation making skills
• Excellent communication skills and fluency in Japanese and business-level English
• Ability to build strong colleague and client relationships
• Expert administration skills covering meetings etc. – meeting organization (always have pre-meetings, clear roles and responsibilities agreed in advance, circulate directions, key people present and Bios, minute taking, etc.)
• Proven ability to learn quickly
• Proven track record in growing the business from assigned clients
• Enthusiastic to take that extra mile each and every day in order to delight the client
• Exceptional time management skills including the ability to handle multiple clients with changing priorities
• Curiosity and passion for learning and new challenges

Nice to have:

• Knowledge of pharmaceutical companies and their way of business is a plus.
• Understanding Omni-channel marketing & campaign and technical understanding of platforms and data are a PLUS.