Member Service Representative and Reception【Part time】

Tokyo American Club is the most well-known and highly reputed private club in Japan. We have a 90 year history and have received international recognition such as Distinguished Clubs and Platinum Clubs of the World. Our 3,700 Members hail from over 60 countries around the world, and represent the top level of international business and society in Japan.

Tokyo American Club offers one of the most diverse and unique working environments for hospitality professionals in Tokyo.
As one of our 400 employees from more than 30 countries, you will be part of the team of a world-class organization that has been recognized as a Platinum City Club of the World and an Iconic Distinguished Club.

Responsibility
- Provide information regarding facilities, club events and seminars.
- Concierge roles.
- Dealing with inquiries (face to face/telephone).
- Cashier.
- Support Members’ lifestyle in Japan.

Key Qualifications
• Experience: Must be familiar with hospitality industry (1-2 years experience required)
• English: Advanced level
• Japanese: Advanced level
• PC skills: Word, Excel, Outlook

Education
Above high school graduates or Hospitality school / major preferred.

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Working/Break Time: 4-5 days/week (Including weekends/national holidays)
24 hrs. / week between 5:30 am and 10:00 pm

Compensation and Benefits
Health insurance, pension, Employment insurance, industrial accident insurance
Retirement Allowance
Group Life Insurance
Staff Canteen at subsidized price
Commuting allowance (with tax-free upper limit)
Uniform with cleaning service (when applicable)
Annual Health Check
Annual Employee Recognition Party

Holidays
Paid vacation in line with Japanese law
3 days summer vacation
New Year days of January 2nd and 3rd.