UCaaS Engineer | IP Communications Platform

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TRIBE Network IPT Engineer
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AINEO Networks is a engineering heaven.  The majority of the AINEO team are engineers looking at our partner clients businesses and making suggestions on how they can do things better.

Our team is happy, hardworking and very smart.  We know how to work and we know how to play.

What will you do?
AINEO’s TRIBE Support team is accepting applications for Network IPT Engineer.  The opportunity is not just supporting partners with their existing or new premise installations and technical services, it also includes supporting the popular CIRCLE Cloud Communications service AINEO rolled out in 2017.  The ever expanding datacenter is a great chance to hone your network skills in both voice/IPT technologies but also integrates collaboration, mobility, and video capabilities.  We work in Tokyo, Osaka, Nagoya, and Okinawa so far.

What are we looking for?
AINEO Networks has an opening for an Engineer located in Tokyo. General work experience and expectations to include:

• Basic linux knowledge and basic networking skill (TCP/IP, AD, LDAP)
• Interface with various levels of management internally and externally.
• Participate in troubleshooting, problem isolation, resolution and problem escalations as needed
• Initiate and participate in root cause analysis/preventative action activities when required, such as when an outage occurs Hands-on networking experience and troubleshooting
• Must be a good listener, creative, intuitive, a problem solver and able to resolve problems in a potential stressful situation
• Skilled technical writer able to document problems and solutions for users and other support personnel.

Experience in one or more of the following Systems:

• Operations, maintenance, configuration, troubleshooting of ShoreTel, Mitel, Avaya, NEC, Cisco products. Also experience preferred in troubleshooting, maintaining, Switch Expert, Audiocodes as well as with Linux, Solaris, and Windows-based Operating systems and Server products Troubleshooting VoIP, SIP, TCP/IP, TLS, UDP, Solaris, Linux, Windows & Windows Servers and Oracle Databases are a plus.

Minimum Education/Experience:

• Bachelors degree in Computer Science, Information Technology,　Engineering or equivalent 3+ years experience with data, voice and/or VoIP technologies.

Desired Skills:

• Avaya Nortel, HP, Cisco, UNIX, Linux Networking Switches: including routers, hubs, servers, firewalls, LAN, WAN , TCP/IP , DNS, UDP, Latency, VoIP, QoS, EIGRP, BGP, OSPF, NHRP, PPP, MPLS Multimedia Communications Server experience is desirable.

• Sun and Linux Platforms Knowledge and functioning of SIP Lines and Trucks Knowledge of Unistem and SIP versions of IP Phones MAS (Multimedia Application Server).

• Support, installation, upgrades, patching and maintenance for: Meetme, Adhoc and Web-Collab Conferencing, Unified Communications Voicemail, CRBT (Colorful Ringback Tones), Music on Hold, Announcement and Chat Servers on Windows 2000 and Windows 2003 platforms. Provisioning (moves, adds and changes).

Contact:
Think you can work with Japan’s best engineering team? Apply from CareerCross, or contact AINEO and see what the TRIBE can offer you, please forward your resume to the team at operations@aineo.com.