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Customer Support Agent at International Company
| Location | Available across Japan |
| Job Type | Permanent Full-time |
| Salary | 3 million yen ~ 4.5 million yen |
Work Style
Remote Work and WFH Casual Clothing Minimal Overtime Flex TimeJob Description
As part of the team, you will:
- Handle inquiries about bookings and cancellation fees
- Assist with reservation processes
- Facilitate communication between hosts and guests via phone, messages, and email
Why You'll Love This Job:
- Primarily support Japanese-speaking customers, with opportunities to use your English skills
- Manage 15-25 inquiries per day, honing your multitasking abilities
- Enhance your hospitality skills by addressing a variety of customer inquiries
- Develop strong customer service skills through diverse interactions
- Your English skills would help you to get promotion in no time
General Requirements
| Minimum Experience Level | Over 1 year |
| Career Level | Entry Level |
| Minimum English Level | Daily Conversation |
| Minimum Japanese Level | Native |
| Minimum Education Level | High-School |
| Visa Status | Permission to work in Japan required |
Required Skills
Preferred Experience (Not Required):
- Call center experience
- Hotel service experience
- Work experience at a travel agency
- Customer service experience, both face-to-face and remote (secondary response experience is particularly valuable)
- Office work experience
Preferred Experience
- Native Japanese
- Good communication skills
Job Location
- Available across Japan
Work Conditions
| Job Type | Permanent Full-time |
| Salary | 3 million yen ~ 4.5 million yen |
| Salary Bonuses | Bonuses paid on top of indicated salary. |
| Salary Commission | Commission paid on top of indicated salary. |
| Work Hours | 8 hours per day |
| Holidays | 2 days off per week |
| Industry | Communication |
Job Category
- Customer Service, Secretary and Administration > Call Center Operator
Company Details
| Company Type | Large Company (more than 300 employees) - International Company |
| Non-Japanese Ratio | Majority Japanese |
