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【バンコク市内中心】動画ストリーミング＆アップロードサイトの問い合わせ担当
| Location | Thailand, バンコク |
| Job Type | Contract |
| Salary | 3 million yen ~ 4 million yen |
Work Style
Casual ClothingJob Description
動画ストリーミング＆アップロードサイトでのお客様対応のお仕事です。
<電話、メール、チャットサポート>
- お客様のニーズを把握し、プラットフォームの機能や使い方をサポート
- 技術的な問題が解決されたかをフォローアップ
- クライアント製品やガイドラインについて常に理解を深める
- 市場の知識やシグナルを活かし、サポート体制の改善案を提案
- 業務フローの非効率を見つけ、改善策を提案
- データを分析し、ユーザー体験向上に役立てる
- 問題の傾向を把握し、ポリシー外のケースはグローバルチームへエスカレーション
General Requirements
| Minimum Experience Level | Over 3 years |
| Career Level | Mid Career |
| Minimum English Level | Business Level (Amount Used: English usage about 50%) |
| Minimum Japanese Level | Native |
| Minimum Education Level | Bachelor's Degree |
| Visa Status | Permission to work in Japan required |
Required Skills
・コールセンター、BPOでの経験者優遇
・日常会話レベルの英語力
・社会人マナーがある方
・基本のPC操作知識
・大卒
Job Location
- Thailand, バンコク
Work Conditions
| Job Type | Contract |
| Salary | 3 million yen ~ 4 million yen |
| Salary Bonuses | Bonuses paid on top of indicated salary. |
| Salary Commission | Commission paid on top of indicated salary. |
| Work Hours | シフト制（夜勤含む） |
| Holidays | シフト制 |
| Industry | IT Consulting |
Job Category
- Customer Service, Secretary and Administration > Call Center SV, Leader, Manager
- Customer Service, Secretary and Administration > Customer Service, Customer Success
- Customer Service, Secretary and Administration > Other (Customer Service, Secretary and Administration)
Company Details
| Company Type | Large Company (more than 300 employees) - International Company |
| Non-Japanese Ratio | Majority Non-Japanese |
