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【Customer Support-Night Shift】Large Fintech Company in Japan
| Location | Tokyo - 23 Wards |
| Job Type | Permanent Full-time |
| Salary | 5 million yen ~ 10 million yen |
Job Description
You will assist the department manager of the Customer Support Department and manage the following tasks:
- New account opening tasks
- Customer inquiry handling
- Ongoing customer management
- Transaction monitoring/Filtering
- Manual maintenance (including English translations)
- Etc
General Requirements
| Minimum Experience Level | Over 1 year |
| Career Level | Mid Career |
| Minimum English Level | Business Level (Amount Used: English usage about 75%) |
| Minimum Japanese Level | Daily Conversation |
| Other Language | French - Business Level |
| Minimum Education Level | Bachelor's Degree |
| Visa Status | Permission to work in Japan required |
Required Skills
- Customer Support Experience
- Ability to work in the office during night shifts
- Business-level English proficiency
- Business-level French proficiency (preferred)
- Conversational Japanese (preferred)
Job Location
- Tokyo - 23 Wards
Work Conditions
| Job Type | Permanent Full-time |
| Salary | 5 million yen ~ 10 million yen |
| Holidays | Saturdays, Sundays, Holidays, New Year's holidays, paid leave. |
| Job Division | Customer Support Department |
| Industry | Other (Banking and Financial Services) |
Job Category
- Customer Service, Secretary and Administration > Customer Service, Customer Success
Company Details
| Company Type | Small/Medium Company (300 employees or less) |
