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Job ID : 1532061 Date Updated : April 10th, 2025
SALES SUPPORT - Global LOGISTICS Company

Sales Support (Senior) for Global LOGISTICS Company!

Location Tokyo - 23 Wards
Job Type Permanent Full-time
Salary 4.5 million yen ~ 6 million yen

Job Description

The Sales Support Assistant Manager/Supervisor role is a key position that ensures smooth operation within the Transport & Distribution industry by providing exceptional customer service support. The role involves managing processes, resolving problems, and creating an environment that fosters growth and customer satisfaction.

Client Details

Our client is a well-established global organization within the global logistics industry. They boast a vast network that stretches across the globe and are recognized as a market leader in providing innovative and customized logistics solutions.

Description

  • Support sales staff with things such as preparation of sales materials (service details, performance data, etc.)
  • Respond to inquiries from customers (via telephone and e-mail, including asking for details when preparing quotations and providing guidance after signature of contracts).
  • Gather information on existing and prospective customers.
  • Conduct regular meetings with the team to discuss performance and address any issues.
  • Monitor and report on sales support performance.
  • Implement necessary changes and improvements in sales support processes.

Job Offer

  • Opportunities for professional growth and career advancement within the company.
  • A supportive and inclusive work environment.
  • Good work-life balance.

Join our team and contribute to our ongoing success while developing your skills in a thriving industry. Apply now to embark on a rewarding career journey with us.

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Davide Capretta at +81 3 6832 8675.

General Requirements

Minimum Experience Level No experience
Career Level Mid Career
Minimum English Level Business Level
Minimum Japanese Level Fluent
Minimum Education Level Associate Degree/Diploma
Visa Status Permission to work in Japan required

Required Skills

A successful Sales Support Candidate should have:

  • Customer service experience, ideally but not limited to forwarding companies.
  • Ideal if experience in overseas sales administration at trading company
  • Microsoft Office skills (Excel, Word, PPT)
  • Fluent level of English and Japanese
  • Excellent problem-solving abilities and a customer-focused approach.

Job Location

  • Tokyo - 23 Wards

Work Conditions

Job Type Permanent Full-time
Salary 4.5 million yen ~ 6 million yen
Industry Logistics, Storage

Job Category

  • Customer Service, Secretary and Administration > Sales Assistant