【800～1400万円】社内SE／インフラ責任者／本社・埼玉工場／日本・中国

【求人No NJB2287340】
About the role

As an IT Services Lead you will be responsible for overseeing IT service delivery across sites in Japan （Tokyo Saitama Plant and Sales offices） and supporting IT site operations in China （Shanghai Beijing and other locations as required）. Your role will ensure operational stability and seamless IT service delivery including end user support infrastructure vendor management and cost optimization.


Who you’ll work with
You will work with a dynamic global team collaborating with local IT teams vendors and service providers to optimize IT services across Japan and China. You will also liaise with global stakeholders to align local IT services with company wide strategies and standards.


What you’ll do
・ Act as the primary IT contact for Japan and oversee IT operations in China
・ Manage IT infrastructure service desk operations and onsite support
・ Lead end user device lifecycle management ensuring security compliance and cost efficiency
・ Oversee vendor contracts driving service quality and cost optimization
・ Promote digital tool adoption and enhance user experience
・ Ensure cybersecurity compliance aligning with global IT policies

・ 5+ years of experience in IT operations and project management in an international setting
・ Strong knowledge of IT infrastructure and workplace technologies
・ Experience managing budgets and optimizing IT service delivery costs
・ Fluency in Japanese （mandatory） and English （mandatory）; Chinese skills are a plus
・ ITIL PMP or similar IT service management certification preferred
・ Excellent communication problem solving and customer service skills



※フルリモート不可/Hybrid work model