Customer Quality Management

【求人No NJB2286135】
■車載向け（一部産業向け）LED、V S製品の品質向上活動、品質保証を担当頂きます。

【Roles and Responsibilities】
・Execute direct communication with automotive / non automotive customers and QA teams in distributors after alignment with production sites and HQ about quality matters of opto semiconductors
・Handle failure analysis requests from customers in close collaboration with internal quality teams in production sites and HQ in accordance with 8D process
・Execute quality documentation / Provide exact quality documents to customers as PPAP customer's specific quality check list qualification reports and Lifetime estimation data
・Support PCN / InfoNote process execution by explanation of quality related questions to customers
・Coordinate and support customer's on site process audits/visits in production sites
・Understand customer's quality requirements and expectations and feedback to the production sites and HQ

【必須】
・製造業での品質に関する顧客対応、品質管理/保証、開発品質など、いずれかのご経験5年以上
・半導体品質マネージメントの知識
・半導体、もしくは電子部品などのご経験尚可
・英語力（海外工場とコミュニケーションが取れるレベル〉

【歓迎】
・Opto Semikon業界でのご経験
・Customer Qualityサポート経験
・電気・電子工学・材料科学・物理などの学位