CareerCross uses cookies to enhance your experience on our websites. If you continue to view our sites without changing your browser settings, then it is assumed that we have your consent to collect and utilise your cookies. If you do not want to give us your consent, then please change the cookie settings on your browser. Please refer to our privacy policy for more information.
CareerCross uses cookies to enhance your experience on our websites. If you continue to view our sites without changing your browser settings, then it is assumed that we have your consent to collect and utilise your cookies. If you do not want to give us your consent, then please change the cookie settings on your browser. Please refer to our privacy policy for more information.
SMレベル・サービス・デリバリー・マネージャー/SM Level Service Delivery Manager14m
| Location | Tokyo - 23 Wards |
| Job Type | Permanent Full-time |
| Salary | 14 million yen ~ 16 million yen |
Job Description
Qualifications
- Our client is looking for someone with ITIL and Service Delivery Management experience and experience in the Life Sciences sector to manage production support.
- Technical skills: ITIL, Delivery Management
- Oversee the end-to-end service delivery process to ensure high quality outcomes for clients.
- We will introduce ITIL best practices to streamline and streamline service management.
- Minimum 12 years of experience in service delivery management.
- Expertise in ITIL and Delivery Management practices.
- Coordinate with cross-functional teams to ensure timely and effective delivery of services.
- Monitor service performance indicators and take corrective action if any issues arise.
- Provide regular updates and reports to stakeholders on service delivery status and performance.
- Develop and maintain strong relationships with customers to understand their needs and expectations.
Japanese: Native level Japanese (Japanese Language Proficiency Test Level N), business English required
Qualification:
- The ideal candidate will have a strong background in ITIL and Service Delivery Management, with additional experience in Life Sciences and will manage the production support.
- Technical Skills: ,ITIL,Delivery Management
- Oversee the end-to-end service delivery process to ensure high-quality outcomes for clients.
- Implement ITIL best practices to streamline service management and improve efficiency.
- Possess a minimum of 12 years of experience in service delivery management.
- Demonstrate expertise in ITIL and Delivery Management practices.
- Coordinate with cross-functional teams to ensure timely and effective delivery of services.
- Monitor service performance metrics and take corrective actions to address any issues.
- Provide regular updates and reports to stakeholders on service delivery status and performance.
- Develop and maintain strong relationships with clients to understand their needs and expectations.
Japanese Languages : Native level japanese (JLPT N) and Business english required
General Requirements
| Minimum Experience Level | Over 10 years |
| Career Level | Mid Career |
| Minimum English Level | Business Level |
| Minimum Japanese Level | Native |
| Minimum Education Level | Bachelor's Degree |
| Visa Status | Permission to work in Japan required |
Required Skills
Qualifications
- Our client is looking for someone with ITIL and Service Delivery Management experience and experience in the Life Sciences sector to manage production support.
- Technical skills: ITIL, Delivery Management
- Oversee the end-to-end service delivery process to ensure high quality outcomes for clients.
- We will introduce ITIL best practices to streamline and streamline service management.
- Minimum 12 years of experience in service delivery management.
- Expertise in ITIL and Delivery Management practices.
- Coordinate with cross-functional teams to ensure timely and effective delivery of services.
- Monitor service performance indicators and take corrective action if any issues arise.
- Provide regular updates and reports to stakeholders on service delivery status and performance.
- Develop and maintain strong relationships with customers to understand their needs and expectations.
Japanese: Native level Japanese (Japanese Language Proficiency Test Level N), business English required
Qualification:
- The ideal candidate will have a strong background in ITIL and Service Delivery Management, with additional experience in Life Sciences and will manage the production support.
- Technical Skills: ,ITIL,Delivery Management
- Oversee the end-to-end service delivery process to ensure high-quality outcomes for clients.
- Implement ITIL best practices to streamline service management and improve efficiency.
- Possess a minimum of 12 years of experience in service delivery management.
- Demonstrate expertise in ITIL and Delivery Management practices.
- Coordinate with cross-functional teams to ensure timely and effective delivery of services.
- Monitor service performance metrics and take corrective actions to address any issues.
- Provide regular updates and reports to stakeholders on service delivery status and performance.
- Develop and maintain strong relationships with clients to understand their needs and expectations.
Japanese Languages : Native level japanese (JLPT N) and Business english required
Job Location
- Tokyo - 23 Wards
Work Conditions
| Job Type | Permanent Full-time |
| Salary | 14 million yen ~ 16 million yen |
| Industry | IT Consulting |
Job Category
- IT, Web and Communication > IT Consultant
- Customer Service, Secretary and Administration > Customer Service, Customer Success
- IT, Web and Communication > Technical Support
