PR/116854 | Director of Revenue

Responsibilities:

• Oversee and take-over revenue optimization schedule as necessary

• Evaluate and improve revenue optimization process

• Recruit new employees as necessary

• Continuously train and improve ability of team in revenue management and general employee management

• Drive the development of an annual budget for top-line revenues, along with strategies to achieve. (Shared responsibility with DOSM)

• Understand hotel competitive market and defined set; relevance to hotel based on market segments,      

          location, price point, and positioning within the competitor set..

• Responsible for ensuring that effective strategies are in place, accurately executed and being adhered to by revenue generating departments. (Shared responsibility with DOSM)

• Responsible for driving hotel performance to achieve optimal results.

• Partner with sales team members to achieve optimal revenues through sales leads, bookings, placement, etc.

• Responsible for achievement of monthly key metrics: Budget, Forecast Accuracy, RPI. (Shared responsibility with DOSM) depending on market conditions and metric relevance as set by upper management.

• Drive development and execution of strategic pricing strategies and continuously improve strategy and process that is required to execute said strategy.

• Responsible for management of relationships between all OTA and distribution partners.

• Responsible for all inventory management tactics to optimize hotel results – room type stay patterns and sell-through ability, group blocks, etc.

• Responsible for effective communication with hotel-side front office and reservation team and staff to optimize room availability as related to inventory management.

• Responsible for forecasting – day by day, segment by segment and demand forecasting based on revenue management strategy required by upper management.

• Develop and implement effective transient & group pricing and selling strategies.

• Facilitate communication among all revenue team members to ensure all perspectives are considered and strategies understood.

• Ensure all relevant hotel departments and members of the sales team are adhering to all standard work.

• Optimize and distribution partnerships.

• Responsible for the successful implementation and continuous improvements in use of all revenue management related tools such as rms, rate shopping, parity, in-house BI tools.

• Responsible for the maintenance and uptime of said tools and managing all training documentation, training video, integration maps and relevant procedures.

• Responsible for reviewing cost-effectiveness of such tools.

• Build and provide reporting helpful to management, upper and property level.

• Attend and run necessary meetings required for the revenue optimization process.