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End User Support at Leading IT Company
| Location | Tokyo - 23 Wards |
| Job Type | Contract |
| Salary | 3.5 million yen ~ 4 million yen |
Job Description
We're seeking a dedicated End User Support specialist to offer excellent customer service and resolve technical issues. The ideal candidate is comfortable working in a customer service department and possesses a strong customer service background.
Client Details
Our client is a large organization in the IT outsourcing industry. They are recognized for their customer-centric focus and robust technological solutions.
Description
- Provide excellent customer service to end users.
- Resolve technical issues related to the company's products and services.
- Collaborate with the customer service team to enhance service delivery.
- Document and report customer feedback to the relevant teams.
- Contribute to team effort by achieving related results as needed.
Job Offer
- Opportunity to work in a large organization in the heart of Tokyo
- Work culture that values teamwork and innovation.
- The chance to be part of a dynamic and growing industry.
We invite talented and dedicated individuals seeking to make a difference in the industry to apply.
To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Davide Capretta at +81 3 6832 8675.
General Requirements
| Minimum Experience Level | No experience |
| Career Level | Mid Career |
| Minimum English Level | Fluent |
| Minimum Japanese Level | Fluent |
| Minimum Education Level | Bachelor's Degree |
| Visa Status | Permission to work in Japan required |
Required Skills
A successful End User Support should have:
- A strong background in a customer service environment.
- Excellent problem-solving skills.
- High business Japanese (both written and spoken)
- High business English (both written and spoken)
- Able to start working soon
Job Location
- Tokyo - 23 Wards
Work Conditions
| Job Type | Contract |
| Salary | 3.5 million yen ~ 4 million yen |
| Industry | Internet, Web Services |
Job Category
- IT, Web and Communication > Other (IT, Web and Communication)
- Customer Service, Secretary and Administration > Customer Service, Customer Success
