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Job ID : 1526419 Date Updated : March 11th, 2025
IT業界でのキャリアアップをサポートします!

シニア・サービス・デリバリー・マネージャーSenior Service Delivery Manager10miili

Location Tokyo - 23 Wards
Job Type Permanent Full-time
Salary 10 million yen ~ 12 million yen

Job Description

  • Features

  • Oversee the end-to-end service delivery process to ensure high quality outcomes for clients.
  • We will introduce ITIL practices best to streamline and streamline service management.
  • Minimum 12 years of experience in service delivery management.
  • Expertise in ITIL and Delivery Management practices.
  • Coordinate with cross-functional teams to ensure timely and effective delivery of services.
  • Monitor service performance indicators and take corrective action if any issues arise.
  • Provide regular updates and reports to stakeholders on service delivery status and performance.
  • Develop and maintain strong relationships with customers to understand their needs and expectations.
  • Technical skills: ITIL, Delivery Management
  • Japanese: Native level (JLPT N), Business English required

    Oversee the end-to-end service delivery process to ensure high-quality outcomes for clients.
  • Implement ITIL best practices to streamline service management and improve efficiency.
  • Possess a minimum of 12 years of experience in service delivery management.
  • Demonstrate expertise in ITIL and Delivery Management practices.
  • Coordinate with cross-functional teams to ensure timely and effective delivery of services.
  • Monitor service performance metrics and take corrective actions to address any issues.
  • Provide regular updates and reports to stakeholders on service delivery status and performance.
  • Develop and maintain strong relationships with clients to understand their needs and expectations
  • Technical Skills: ,ITIL,Delivery Management

Japanese Languages ​​: Native level japanese (JLPT N) and Business english required

General Requirements

Minimum Experience Level Over 10 years
Career Level Mid Career
Minimum English Level Business Level
Minimum Japanese Level Native
Minimum Education Level Bachelor's Degree
Visa Status Permission to work in Japan required

Required Skills

  • Features

  • Oversee the end-to-end service delivery process to ensure high quality outcomes for clients.
  • We will introduce ITIL practices best to streamline and streamline service management.
  • Minimum 12 years of experience in service delivery management.
  • Expertise in ITIL and Delivery Management practices.
  • Coordinate with cross-functional teams to ensure timely and effective delivery of services.
  • Monitor service performance indicators and take corrective action if any issues arise.
  • Provide regular updates and reports to stakeholders on service delivery status and performance.
  • Develop and maintain strong relationships with customers to understand their needs and expectations.
  • Technical skills: ITIL, Delivery Management
  • Japanese: Native level (JLPT N), Business English required

    Oversee the end-to-end service delivery process to ensure high-quality outcomes for clients.
  • Implement ITIL best practices to streamline service management and improve efficiency.
  • Possess a minimum of 12 years of experience in service delivery management.
  • Demonstrate expertise in ITIL and Delivery Management practices.
  • Coordinate with cross-functional teams to ensure timely and effective delivery of services.
  • Monitor service performance metrics and take corrective actions to address any issues.
  • Provide regular updates and reports to stakeholders on service delivery status and performance.
  • Develop and maintain strong relationships with clients to understand their needs and expectations
  • Technical Skills: ,ITIL,Delivery Management

Japanese Languages ​​: Native level japanese (JLPT N) and Business english required

Job Location

  • Tokyo - 23 Wards

Work Conditions

Job Type Permanent Full-time
Salary 10 million yen ~ 12 million yen
Industry IT Consulting

Job Category

  • IT, Web and Communication > Server Administrator
  • Machinery and Automobile Technology > Service Engineer, Mechanic
  • IT, Web and Communication > Technical Support