PR/158718 | Operation Support Executive (Courier Service)

Company and Job Overview
Well-known Japanese client that focusses on international logistic.

Job Responsibilities

• Act as the main contact for customer questions.

• Coordinate with internal teams and external vendors to ensure smooth handling of customer orders and inquiries.

• Address operational issues and update customers once resolved.

• Help maintain good relationships with key customers and vendors.

• Manage, analyze, and report data accurately to customers and internal teams.

• Enter necessary information into the system, verify costs, and issue invoices.

• Work with cross-functional teams on projects, assisting in planning, execution, and monitoring to ensure success.

• Perform other tasks as assigned by supervisors.

Job Requirements

• Bachelor's degree in business administration, logistics, supply chain management, or a related field.

• Ability to work independently and collaboratively in a fast-paced environment.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

• Willingness to learn and adapt to new challenges.

• Willingness to travel to operation site and support. 

• Knowledge in the courier industry is an added advantage.

• Proficiency in Japanese language is an added advantage.

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