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Job ID : 1523139 Date Updated : February 22nd, 2025
Air Customer Service - LOGISTICS

Customer Service (Air) - Global LOGISTICS Company

Location Tokyo - 23 Wards
Job Type Permanent Full-time
Salary 4.5 million yen ~ 6.5 million yen

Job Description

This position coordinates reservations and customer service with sales teams.

Client Details

Our client is a large organization within the Transport & Distribution sector, renowned for their commitment to delivering high-quality services globally. They have a robust presence and are recognized for their dedication to employee development.

Description

  • Maintain high standards of customer service and resolve any related issues
  • Implement strategies to improve service efficiency
  • Collaborate with other departments to enhance overall operations
  • Ensure compliance with industry regulations and company policies

Job Offer

  • A bonus scheme on top of base salary
  • Opportunities for professional growth and development
  • A supportive and collaborative company culture
  • Located in the heart of Tokyo

We encourage all who are interested in making a significant impact in the industry to apply. This is a fantastic opportunity to join a large organization and contribute to its growth and success.

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Davide Capretta at +81 3 6832 8675.

General Requirements

Minimum Experience Level No experience
Career Level Mid Career
Minimum English Level Business Level
Minimum Japanese Level Native
Minimum Education Level Bachelor's Degree
Visa Status Permission to work in Japan required

Required Skills

  • Experience in Air Freight
  • Strong knowledge of logistics and transportation procedures
  • Excellent customer service skills
  • Ability to lead and mentor a team effectively
  • Business level of English and high business Japanese

Job Location

  • Tokyo - 23 Wards

Work Conditions

Job Type Permanent Full-time
Salary 4.5 million yen ~ 6.5 million yen
Industry Distribution

Job Category

  • Customer Service, Secretary and Administration > Customer Service, Customer Success