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Job ID : 1521810 Date Updated : February 12th, 2025
Air Customer Service - Logistics

Customer Service (Air) - Global Logistics Company

Location Tokyo - 23 Wards
Job Type Permanent Full-time
Salary 4.5 million yen ~ 6.5 million yen

Job Description

This position coordinates reservations and customer service with sales teams.

Client Details

Our client is a large organization within the Transport & Distribution sector, renowned for their commitment to delivering high-quality services globally. They have a robust presence and are recognized for their dedication to employee development.

Description

  • Maintain high standards of customer service and resolve any related issues
  • Implement strategies to improve service efficiency
  • Collaborate with other departments to enhance overall operations
  • Ensure compliance with industry regulations and company policies

Job Offer

  • A bonus scheme on top of base salary
  • Opportunities for professional growth and development
  • A supportive and collaborative company culture
  • Located in the heart of Tokyo

We encourage all who are interested in making a significant impact in the industry to apply. This is a fantastic opportunity to join a large organization and contribute to its growth and success.

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Davide Capretta at +81 3 6832 8675.

General Requirements

Minimum Experience Level No experience
Career Level Mid Career
Minimum English Level Business Level
Minimum Japanese Level Native
Minimum Education Level Associate Degree/Diploma
Visa Status Permission to work in Japan required

Required Skills

  • Experience in Air Freight
  • Strong knowledge of logistics and transportation procedures
  • Excellent customer service skills
  • Ability to lead and mentor a team effectively
  • Business level of English and high business Japanese

Job Location

  • Tokyo - 23 Wards

Work Conditions

Job Type Permanent Full-time
Salary 4.5 million yen ~ 6.5 million yen
Industry Distribution

Job Category

  • Customer Service, Secretary and Administration > Customer Service, Customer Success