CareerCross uses cookies to enhance your experience on our websites. If you continue to view our sites without changing your browser settings, then it is assumed that we have your consent to collect and utilise your cookies. If you do not want to give us your consent, then please change the cookie settings on your browser. Please refer to our privacy policy for more information.
CareerCross uses cookies to enhance your experience on our websites. If you continue to view our sites without changing your browser settings, then it is assumed that we have your consent to collect and utilise your cookies. If you do not want to give us your consent, then please change the cookie settings on your browser. Please refer to our privacy policy for more information.
Location | Tokyo - 23 Wards |
Job Type | Temporary |
Salary | Based on hourly rate |
As an onboarding success member, you will be expected to manage and execute client onboarding / customer support projects
企業情報
Global Japanese E-Commerce Company
職務内容
-Business requirements definition, product specifications management, stakeholder management
-Product adoption promotion, arrangement for onboarding scheduling, and onboarding documentation creation
-Negotiation with clients and development team to make sure smooth onboarding of clients across countries
-Manage and coordinate production releases, project road maps, feature prioritization and feature enhancements
-Service KPI Management
-ROI analysis of software projects
-Troubleshoot/co-ordinate development or QA team on incidents
-Monitor applications and ensure they can meet SLA
-Design and implement experiments by determining key metrics, collecting key data and analyzing results
-Drive the internal beta launches
-To manage service integration for internal or external companies
-Conceptualize, manage and prioritize multiple requests for stakeholders
-Cross-functional collaboration with various teams - product management, project management, development and operations
条件・待遇
応募は、以下の応募ボタンからお願いします。詳細につきましては、Maika Endoにお問い合わせください+81357337160。
Minimum Experience Level | No experience |
Career Level | Mid Career |
Minimum English Level | Business Level |
Minimum Japanese Level | Fluent |
Minimum Education Level | Associate Degree/Diploma |
Visa Status | Permission to work in Japan required |
-Bachelors degree (BS) in Computer Science, Engineering or related field or equivalent years experience
- Product and client service experience
-Experience of writing product specification, client onboarding specification, systemizing and managing multiple onboarding
-Prior experience in IAM area or working knowledge of IAM standards, security & privacy standards
-Ability to learn detailed specification of products or service
-Ability to analyze the overall impact by system changes
Job Type | Temporary |
Salary | Based on hourly rate |
Hourly Rate | ¥3600 - ¥4400 + 交通費別途支給 |
Industry | Internet, Web Services |