PR/116188 | General Manager - Travel Agency

Key Responsibilities:

• Leadership and Management: Lead and manage the team, fostering a positive and productive work environment.

• Business Development: Identify and pursue new business opportunities to expand the agency's client base and market presence.

• Financial Management: Oversee budgeting, financial planning, and cost control to ensure profitability.

• Customer Service: Ensure exceptional customer service standards are maintained, addressing any issues or complaints promptly.

• Marketing and Sales: Develop and implement marketing strategies to promote the agency's services and attract new clients.

• Operations Management: Streamline operations to improve efficiency and service delivery.

• Compliance: Ensure compliance with industry regulations and company policies.

• Reporting: Prepare and present regular reports on business performance to senior management.

Qualifications:

• Bachelor's degree in Business Administration, Hospitality, Tourism, or a related field.

• Proven experience in a managerial role within the travel industry.

• Strong leadership and team management skills.

• Excellent communication skill in Thai and English.

• Strategic thinking and problem-solving abilities.

• Proficiency in financial management and budgeting.

• Knowledge of travel industry trends and regulations.