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【弊社のみ案件！フルリモート】上場IT企業 カスタマーサクセス（マネージャー）
| Location | Tokyo - 23 Wards |
| Job Type | Permanent Full-time |
| Salary | 5 million yen ~ 13 million yen |
Job Description
IT企業にてカスタマーサクセスのメンバーとマネージャーそれぞれ募集しております。
企業情報
大手AI・SaaS企業の子会社でRPAソリューションを提供されております。
職務内容
- 顧客との強固な関係を築く
- 顧客のニーズを理解し、適切なソリューションを提案する
- プロダクトのデモンストレーションと説明を行う
- 顧客からのフィードバックを収集し、プロダクト改善に役立てる
- セールスチームと協力して、顧客満足度を最大化する
- テクノロジーと通信業界のトレンドを把握し、顧客に提供する
- 顧客の問い合わせや要望に対応する
- 顧客の成功を確保するための戦略を立案する
条件・待遇
- 社会保障完備
- 有給休暇有
- 完全週休2日制
- 交通費全額支給
- 残業代別途支給
- 在宅制度有（条件有）
- フレックスタイム制度有（条件有）
To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Saki Kanematsu at +81 3 6832 8904.
General Requirements
| Minimum Experience Level | No experience |
| Career Level | Mid Career |
| Minimum English Level | None |
| Minimum Japanese Level | Native |
| Minimum Education Level | Bachelor's Degree |
| Visa Status | No permission to work in Japan required |
Required Skills
カスタマーサクセス経験
IT企業経験（尚可）
スタートアップ経験、大手経験歓迎です!
Job Location
- Tokyo - 23 Wards
Work Conditions
| Job Type | Permanent Full-time |
| Salary | 5 million yen ~ 13 million yen |
| Salary Bonuses | Bonuses paid on top of indicated salary. |
| Salary Commission | Commission paid on top of indicated salary. |
| Industry | Software |
Job Category
- Sales > B2B Sales
- Customer Service, Secretary and Administration > Customer Service, Customer Success
